Australia
April 2023
Mindil Beach celebrates 40th anniversary
Mindil Beach Casino Resort – Delaware North’s five-star gaming and entertainment destination in Darwin, Australia – in April 2023 celebrated its 40th anniversary with an evening of entertainment on the beachside lawns overlooking Fannie Bay.
The resort, which Delaware North acquired in 2019, has grown from a small casino and hotel with a handful of table games and slot machines into a sprawling entertainment complex with multiple restaurants, bars, accommodations, a bustling casino and lagoon pool with a white sand beach.
Mindil Beach Casino Resort is a major contributor to the regional economy, providing hundreds of jobs to residents and raising nearly $60,000 annually for a wide variety of local charitable organizations.
SEPTEMBER 2023
Delaware North wins retail contract at the Melbourne Cricket Ground, adding to food and beverage services
Delaware North in September 2023 was awarded the contract to provide retail and merchandising services at the iconic Melbourne Cricket Ground (MCG) in Melbourne, Australia.
Under the contract, the company is redesigning the MCG Shop and match-day stands to provide immersive customer experiences that better showcase product lines for the leagues and clubs that play at the MCG, where Delaware North also has managed food and beverage hospitality services since 2022. Technology upgrades will substantially improve speed of service and increase transactions through self-service point-of-sale kiosks, mobile order and pay, and a new customized website featuring MCC/MCG-focused content and products.
“We are confident our demonstrated merchandising expertise and capabilities will satisfy what is a very mature and sophisticated consumer market in Australia, where guests have high expectations for quality and value,” said Scott Socha, group president of Delaware North Australia, Parks and Resorts and Travel. “It’s an honor to be able to extend our North American licensed products experience to customers in the region.”
SEPTEMBER 2023
Delaware North serves fans at first-ever NHL games in Australia
The National Hockey League (NHL) made its Southern Hemisphere debut in September 2023, and Delaware North’s team at Rod Laver Arena in Melbourne served fans attending two games between the Los Angeles Kings and the Arizona Coyotes.
Delaware North featured a menu of iconic American food items and fan favorites, including loaded hot dogs, corn dogs, walking tacos, poutine, Philly cheesesteaks, chicken wings, Southern fried chicken tenders, fresh popcorn and soft pretzels.
DECEMBER 2023
Otherside Brewing touches down at Perth Airport
Otherside Brew Lounge debuted in Terminal 2 at the Perth Airport in December 2023. The Brew Lounge, which Delaware North developed in partnership with Otherside Brewing Co., offers travelers a unique airport hospitality experience, featuring live music, quality local craft beer and a frequent flyer visitation program.
A locally curated and sourced menu was created for the lounge, offering guests a genuine taste of Western Australia’s food scene, along with the ability to order beers for home delivery upon their return. The venue also showcases the region’s culture, with rotating installations from local artists and a state-of-the-art audio-visual experience.
JANUARY 2023
Delaware North offers world-class hospitality at Australian Open
Australia’s iconic sporting event – the Australian Open tennis championships – bounced back in a big way in January 2023, with Delaware North once again displaying its hospitality expertise at the global tennis tournament.
After limited attendance of 130,374 in 2021 and 346,468 in 2022, Delaware North served a record 839,192 fans over the two-week tournament. The previous record was 812,174 attendees in 2020.
Nearly 2,500 Delaware North team members served up some astounding quantities of fan favorites, including more than 90,000 orders of fries, 60,000 plates of chicken and chips (fries), 55,000 sandwiches, 30,000 burgers and a whopping 100,000 ice creams. To wash it all down, Delaware North team members served thirsty fans more than 200,000 bottles of water, 123,000 soft drinks, 193,000 coffees, 100,000 glasses of wine and more than 413,000 beers.