Innovation and sustainability take center stage at Climate Pledge Arena
Delaware North in October 2021 helped open the doors of Seattle’s Climate Pledge Arena – which aims to be the most sustainable sports and entertainment venue in the world.
From all-electric stovetops to sourcing ingredients within a 300-mile range, offering a wide variety of plant-based food and striving for zero waste, Delaware North has proven to be the right foodservice partner. The company also implemented its market-style concessions program – including the added convenience of Amazon’s Just Walk Out technology and Amazon One – to offer maximum speed of service for fans.
Local flavors, market-style concessions highlight Delaware North at UBS Arena
In November 2021, Delaware North completed its second new arena opening in as many months, as the state-of-the-art UBS Arena debuted with a distinctly “New York” flavor.
As the foodservice provider for the venue, Delaware North partnered with an array of New York Metro-area food providers and brands to create a unique culinary program that fans experience through concessions areas, VIP suites and premium clubs that merge boutique hospitality with a live entertainment setting. Delaware North also implemented its market-style concessions program featuring the convenience of Amazon’s Just Walk Out technology and Amazon One.
Delaware North and Milwaukee Brewers extend partnership at American Family Field
Delaware North Sportservice and the Milwaukee Brewers in September 2021 announced a long-term contract extension for continuous and dedicated development of the food and beverage experience at American Family Field and American Family Fields of Phoenix. The new contract extends a partnership that began in 1970, when the Brewers began playing in Milwaukee.
Delaware North will continue managing concessions, suites, catering and premium areas, along with the Leinenkugel’s Barrel Yard restaurant.
Transforming the restaurant landscape at Little Caesars Arena
Delaware North and its partners at Little Caesars Arena in Detroit in October 2021 debuted two new restaurant concepts at the award-winning venue in the heart of The District Detroit, the entertainment district that surrounds the home of the NHL’s Detroit Red Wings and the NBA’s Detroit Pistons.
The two concepts – The Mixing Board and PointsBet Sports Bar – were developed for spaces previously occupied by year-round restaurants, each with a street-side entrance. The restaurants are currently open for Red Wings and Pistons home games, along with concerts and shows.
Delaware North hits a home run at Truist Park for 2021 World Series
The Atlanta Braves were crowned World Series champions in October 2021, and Delaware North played a key role in providing championship-caliber hospitality for the team at Truist Park throughout the entire MLB postseason.
Games 3, 4 and 5 of Major League Baseball’s World Series were hosted at Truist Park, and Delaware North’s team was ready for the throngs of fans that packed the ballpark and its adjacent entertainment district, The Battery Atlanta. In addition to seamlessly handling the higher volumes at its regular operations at concession stands, suites, premium club areas and catering, Delaware North’s team hosted pre- and post-game parties for the Braves, their VIP guests, corporate partners and special guests, which included celebrities, politicians and MLB Commissioner Rob Manfred.
Innovative fan-facing technology solutions on the rise
Delaware North has invested heavily in technology geared toward fan convenience, including autonomous checkout solutions powered by Amazon and Mastercard.
In fact, no other company in the sports hospitality business has more locations with Amazon’s Just Walk Out technology than Delaware North, with locations at TD Garden, Climate Pledge Arena, UBS Arena, Bridgestone Arena and Globe Life Field – with more in the works. Delaware North has also introduced Mastercard’s Shop Anywhere technology to locations at EverBank Stadium in Jacksonville and Petco Park in San Diego.
Providing comfort amid sub-zero temperatures at NHL Winter Classic
The temperature at puck-drop of the 2022 Winter Classic hockey game at Target Field in Minneapolis was minus-9 degrees Fahrenheit, marking the coldest NHL outdoor game on record.
As the food, beverage and retail partner at the ballpark-turned-ice-rink, Delaware North did its part to provide a bit of warmth through specialty menu items at foodservice locations and event-themed winter clothing at retail outlets. The comfort-food menu additions were featured by several media outlets – including an NHL.com video segment, along with sports business reporter Darren Rovell sharing an image of new specialty cocktails with his 2 million Twitter followers.
Stanley Cup Final makes third consecutive stop at Amalie Arena in Tampa
Delaware North team members were back in championship mode in 2022, as the then-back-to-back defending Stanley Cup champion Tampa Bay Lightning were once again in the NHL’s final round.
Amalie Arena, where Delaware North has been the Lightning’s foodservice partner since 1992, played host to Games 3, 4 and 6 of the Stanley Cup Final – the best-of-seven series that decides the league champion. The venue also hosted more than 10,000 fans for watch parties while the team was on the road for Games 1, 2 and 5, with Delaware North providing hospitality services.
Giving back at new Jackie Robinson Museum retail store
Delaware North was selected to operate the retail store at the Jackie Robinson Museum, which celebrated its grand opening in July 2022 at One Hudson Square in New York City. Delaware North, a retail and hospitality partner at 10 Major League Baseball ballparks, is managing the store on a break-even basis – donating profits back to the Jackie Robinson Foundation.
“We couldn’t think of a better partner than Delaware North, a first-class company with wide reach and a pioneer in the sports concessions industry,” said Della Britton, president and CEO of the Jackie Robinson Foundation. “We are truly grateful for the company’s ongoing financial support and its shared passion for publicizing Jackie Robinson’s story through engaging retail offerings.”
Allianz Field shines during Major League Soccer All-Star Game
Allianz Field, home of Minnesota United FC in St. Paul, Minn., hosted the 2022 Major League All-Star Game, which matched MLS against Liga MX, Mexico’s top professional soccer division.
The three-day event, which culminated in the match, included a skills challenge, live music, interactive fan experiences and – of course – great food. In order to pull off the exciting event for nearly 20,000 soccer fans, the Delaware North Sportservice team at Allianz Field had onsite culinary and operational support from Target Field in Minneapolis, Progressive Field in Cleveland and Lambeau Field in Green Bay.